TOP ENQUIRIES:
1. WHEN TO EXPECT MY BIKINI ORDER? > Your order will be complete within ONE full month/TWO weeks/ONE WEEK (as selected) from the date you have placed it/provided your measurements. Then, it will be dispatched via the shipping method you have selected - 3-5 working days or next working day after completion. For example you placed your order on 1 Oct 2018, then it will be complete on 1 November 2018 + further time for shipping.
2. I PAID FOR 2 WEEKS DELIVERY, BUT HAVEN'T RECEIVED MY ORDER? > Please note we don't offer 2 weeks delivery - we offer 2 weeks completion + further time for delivery need to be allowed (depending on the shipping you selected - free up to 5 working days or next day) - please always ensure to read our turnaround and delivery times information carefully in order to plan your order efficiently and to avoid disappointment.
2. WHEN TO EXPECT MY SHOES ORDER? - Please allow up to 14 working days for UK shipping and 14 - 28 working days for international shipping. Ho9wever in the current climate, delays and limited stock are very likely.
3. I HAVE ORDERED SHOES WITH BIKINI/ACCESSORIES? CAN I RECEIVE SOME ITEMS EARLIER? - As you have placed a multiple items order, all items will be dispatched at the same time accordingly. Should you wish to receive some items separately, then a separate order with the relevant shipping cost will need to be placed accordingly.
IMPORTANT: You ordered but haven't received a confirmation? Tip: Please always check your JUNK FOLDER and you should find it there. You have ordered but haven't heard from us? - We are busy processing your order and have already put together full information when to expect your order on our website here > https://www.selinabikini.co.uk/pages/planning-your-order
General Enquiries: enquiries@selinabikini.co.uk
Order Enquiries: info@selinabikini.co.uk
Alterations Service: customercare@selinabikini.co.uk
Facebook: https://www.facebook.com/selinabikini
Instagram: @selinabikiniuk
Twitter: https://twitter.com/SelinaBikini
Please 48 hours to 3 working days for a response to your enquiry.
POLITE NOTICE: Please treat us respectfully, the way you want to be treated. Respect us to respect you! In case any issues, these will be reviewed via the appropriate procedures - if you don't agree to this, then don't order from us please. No unacceptable, pressurising, unkind attitude will be tolerated - we will block such individuals instantly without notice as we value our time. Kindness is the only way to our hearts, thank you! Selina Bikini
DO NOT CONTACT US REGARDING SEO AND ANY SUCH UNSOLICITED COMMUNICATIONS.